NCache 4.4 - Online Documentation

Unable to Connect to Server Node (Windows XP/ Windows 7 Machine)

This error can occur when remote monitoring is not enabled on the server nodes that are running the Windows XP operating system.
Use the following steps to enable remote monitoring:
  • Open Windows Explorer on the target Windows XP computer.
  • Choose 'Tools' -> 'Folder Options'.
  • Click the 'View' tab.
  • Clear the 'Use Simple File Sharing' check box, and click 'OK'.
  • Verify privileges on the target Windows XP computer as described in Microsoft Knowledge Base article# Q300702.
  • If the systemroot is on an NTFS partition, you must have at least READ access to the following two files:
  • %SystemRoot%/System32/Perfc009.dat
  • %SystemRoot%/System32/Perfh009.dat
  • You must have at least READ access to the following registry keys on the remote computer:HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/SecurePipeServers/winreg
  • HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows NT/CurrentVersion/Perflib
  • Reboot  Windows XP computer.
A user that has administrator rights for the remote computer can also view remote counters.
In windows 7 if you are still unable to view counters of a remote server then enable "File, Folder and network sharing" options.
Follow steps given below
  • Go to Control panel, select "Network and Sharing center"
  • Click "Change Advanced Sharing Settings"
  • Under the Network discovery option select "Turn on network discovery"
  • Under the File and printer sharing option select "Turn on file and printer sharing"
  • Under the Public folder sharing option select "Turn on sharing so anyone with network access can read and write files in Public folders"
  • Then click Save changes, as shown in figure below.
See Also