Quick Reference to Troubleshooting NCache
This section is intended as a quick reference to provide you with solutions and workarounds to commonly occurring exceptions and problems while using NCache. You can either look up community based solutions posted on Google Groups, GitHub, or Stack Overflow, refer to relevant content such as NCache tech tips, documentation and release notes, or contact NCache Tech Support.
Community Based Support
The NCache community and our Tech Support actively correspond on:
NCache Tech Support
In case you can't find what you're looking for, you can always drop an email to Alachsioft's Support Team at firstname.lastname@example.org.
You can also refer to the troubleshooting content and bug fixes on our website such as:
- Tech Tips
- NCache Release Notes
- NCache Documentation (see below for detailed list of common problems)
Troubleshooting Related Docs
The commonly occuring problems have been categorized into 5 sections. Head over to these categories to find details about symptoms and workarounds.
No server available to process request
Unable to communicate with server node
Disabled network card
Nodes not joining with cluster
Unable to apply configuration
Bind multiple NICs
Out of memory problem