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Show / Hide Table of Contents
  • Administrator's Guide
  • NCache Architecture
    • Cache Topologies
    • Cache Cluster
    • Local Cache
    • Cache Client
    • Client Cache
    • Data Load Balancing
    • Cache Server Backward Compatibility
    • Client Backward Compatibility
    • Eviction
    • Indexing
    • Runtime Data Sharing
    • Portable Data Types
    • Class Versioning
    • IP Binding with Multiple NICs
    • Graceful Node Down
    • Separate Cache Host Process
    • Self Healing Dynamic Clustering
  • Configuring Caches
    • Create Cache
      • Creating Local Cache
        • Create New Cache
        • Add Existing Cache
      • Creating Clustered Cache
        • Create New Cache Cluster
        • Add Existing Cache Cluster
    • Remove Cache
    • Clear Cache Contents
    • Adding Server Node in Cache Cluster
    • Removing Server Node from Cache Cluster
    • Configuring Basic Cache Settings
      • Cache Size
      • Cache Isolation Levels
      • Cache Data Expiration
      • Cache Data Format
    • Configuring Cache Cluster Settings
      • Ports
      • Operation Timeout
      • Static Replication Interval
      • Connection Retries
      • Retry Interval
    • Add Test Data to Cache
    • Deploy Providers
    • Configuring Query Indexes
    • Registering Classes for Compact Serialization
      • Registering Non-Generic Classes
      • Unregistering Non-Generic Classes
      • Registering Generic Classes
      • Registering Generic Classes Using Generic Type Handler
    • Registering Classes for Portable Data Sharing
    • Configuring Data Source Providers
      • Read-Through Provider
      • Write-Through Provider
      • Write-Through Provider for Write-Behind Operations
    • Configuring Cache Startup Loader
    • Configuring Cache Level Events
    • Configuring Cache Activity Events
    • Configuring Eviction Policy
    • Configuring Compression
    • Configuring Email Notifications
    • Binding Cluster and Client/Server IP with Multiple NICs
      • Binding Cluster with a Dedicated IP
      • Binding Client/Server with a Dedicated IP
    • Configuring Heartbeat
    • Configuring MapReduce
    • Configuring Communication Reliability
    • Auto Start Cache on Boot
    • Nagling
    • Dual Socket
    • Error Logging
    • Configuration Files
      • Client Side Configurations
        • Client Config
        • EFCaching Config
      • Server Side Configurations
        • Cache Config
        • Bridge Config
        • Security Config
      • Cache Server Configuration
  • Management Operations
    • Start Cache
    • Stop Cache
    • Restart Cache
    • Manage Cache Service on a Server Node
    • Apply Configuration
    • Hot Apply Configuration
    • Reset Configuration
    • Data Load Balancing
  • Configuring Cache Clients
    • Adding Client Node in Cluster
    • Removing Client Node from Cluster
    • Configuring Client Node Settings
    • Creating Client Cache
    • Enable Client Cache on Client Nodes
    • Disable Client Cache on Client Nodes
    • Removing Client Cache
    • Configuring Client Cache Settings
  • Configuring Security
    • Configuring Security for Cache Management
    • Configuring Security for Cache
    • Configuring Security for Client Nodes
    • Configuring Encryption for Cache
    • Configure SSL/TLS Encryption in NCache
  • Configuring Bridge for WAN Replication
    • Creating Clustered Bridge
    • Adding Clustered Caches to Bridge
    • Configuring Bridge Settings
    • Configuring Conflict Resolver
    • Changing Cache Syncronization Modes
    • Configuring Master Cache
    • Force State Transfer
    • Connect/Disconnect Cache in Bridge
    • Remove Cache from Bridge
    • Bridge Management
  • NCache on Docker
    • Using NCache Docker Images
    • Customize NCache Dockerfile
  • Monitoring NCache
    • Cache Counters
    • Monitoring Caches using NCache Manager
      • Changing Management Port of Cache Node
      • Configuring Counters to Display
      • Browse Cache Statistics
      • Cluster Health
      • Monitoring Cache Clusters using NCache Email Alerts
    • Monitoring Caches using NCache Monitor
      • Monitoring with Built-In Dashboard
      • Monitoring with Custom Dashboard
    • Monitoring Bridge using NCache Manager
    • Monitoring NCache using Windows PerfMon Tool
      • Monitoring Cache Server Counters Using PerfMon
      • Monitoring Cache Client Counters Using PerfMon
      • Monitoring Bridge Counters Using PerfMon
    • Logging in NCache
      • NCache Log Viewer
      • NCache Monitor Logging
      • Performance Counters Logging
      • Windows Event Logging
      • Email Notifications on NCache Events
      • Cache Server Logging
      • Client Side API Logging
      • Cache Event IDs
    • Troubleshooting NCache Monitoring
      • Computer Name Not Found
      • Diskperf Not Installed
      • No READ Access to the Perflib Subkeys
      • Unable to Connect to Remote Server
    • IPV6 Support
  • Upgrading NCache Versions
    • Live Upgrade NCache Version
    • Upgrade NCache Version Offline
  • Apply Windows Patches on NCache Server

Error: Unable to Connect to Server Node (Windows XP/ Windows 7 Machine)

This error can occur when remote monitoring is not enabled on the server nodes that are running the Windows XP operating system.

Use the following steps to enable remote monitoring:

WINDOWS XP

  • Open Windows Explorer on the target Windows XP computer.

  • Select Tools -> Folder Options.

  • Click the View tab.

  • Clear the Use Simple File Sharing check box, and click OK.

  • Verify privileges on the target Windows XP computer as described in Microsoft Knowledge Base.

  • If the systemroot is on an NTFS partition, you must have at least READ access to the following two files:

    • %SystemRoot%/System32/Perfc009.dat
    • %SystemRoot%/System32/Perfh009.dat
  • You must have at least READ access to the following registry keys on the remote computer:

    • HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/SecurePipeServers/winreg
    • HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows NT/CurrentVersion/Perflib
  • Reboot your Windows XP machine.

Note

A user that has administrator rights for the remote computer can also view remote counters.

WINDOWS 7

In windows 7 if you are still unable to view counters of a remote server, then enable File, Folder and network sharing options.

  • Go to Control Panel, select Network and Sharing center

  • Click Change Advanced Sharing Settings

  • Under the Network discovery option select Turn on network discovery

  • Under the File and printer sharing option select Turn on file and printer sharing

  • Under the Public folder sharing option select Turn on sharing so anyone with network access can read and write files in Public folders

  • Click Save changes.

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