Billing dimensions have been introduced to make billing of all used resources seamless. These dimensions help meter the reserved and additional licenses used by the customer based on the units reported against them. The cost of each dimension differs from the others and hence reported separately. NCache Cloud Server generates a report of the consumed licenses based on these dimensions and reports it to the cloud vendor on an hourly basis.
These dimensions are:
24x7 dimensions are only available for NCache Enterprise in 1-Year Reserved Plan.
Hourly dimensions include the metering information of all the hourly consumed licenses.
Hourly Dimensions with Regular Support
All hourly licenses that come with regular customer service support are reported against the following dimensions. These reported units are charged on an hourly basis.
- Hourly Server License
- Hourly Client License
- Hourly Server-only License
Hourly Dimensions with 24x7 Support
All hourly licenses that have 24x7 support enabled with them are reported against the following dimensions. These used licenses are charged on an hourly basis depending upon the reported units.
- Hourly 24x7 Support (Server License)
- Hourly 24x7 Support (Client License)
- Hourly 24x7 Support (Server-only License)
The licenses you reserve are charged for once in the course of your subscription. The cost of these licenses is calculated upfront which basically means that the monthly cost of each dimension is multiplied by the reported used units to calculate the annual cost of that reserved license. For example, if you reserved 20 server licenses, then the cost reported to the cloud vendor will be (20 x monthly_cost).
Following are some of the types of dimensions concerning reserved licenses:
Reserved Dimensions with Regular Support
All reserved licenses include regular customer service support by default. The cost of this support is included in the overall cost of the reserved license. These dimensions are:
- Monthly Server License
- Monthly Client License
- Monthly Server-only License
Reserved Dimensions with 24x7 Support
24x7 customer service support adds to the overall cost of the license and varies from license to license. All reserved licenses that have 24x7 customer support enabled fall under any of the following dimensions:
- Monthly 24x7 Support (Server License)
- Monthly 24x7 Support (Client License)
- Monthly 24x7 Support (Server-only License)