Modify Next Period Subscription
- This option is only available for 1-Year Reserved plan.
- If you do not want to resubscribe to your subscription, then you need to cancel the subscription through your respective cloud portal.
By default, if you choose to resubscribe to NCache Cloud subscription, your current subscription (all reserved licenses and their support status) will be carried on to the next subscription as is. But, you do have an option to modify your next subscription beforehand while using your existing one. Here's how:
You can only modify next subscription after the 3/4th of the current subscription's time has elapsed.
From the NCache Cloud Portal's Subscription Dashboard, click on the Modify Next Subscription button.
You will see the following screen:
This dashboard comprises of the following sections:
Current Subscription Term: This shows the term period of your current subscription. The starting date on which your current subscription was created and the end date on which your current subscription will be unsubscribed.
New Total Licenses: This is where you enter the total number of required reserved licenses for your next subscription. Your previous licenses will already be populated here. You have a choice to add or remove these licenses.
Use License Calculator: This is a calculator you can use to estimate the licenses you require for your next subscription depending upon how many logical processors you need.
24x7 Support Signup: [Only for Enterprise] This is an option provided to you in case you want to avail 24x7 support on the licenses you purchase for your next subscription.
Total Cost Chart: This is a chart that shows you the individual and total cost of the licenses you purchase for your next subscription. This chart will already be populated with the cost of your previously purchased reserved licenses.
Discount Coupon: This is where you add discount coupon you receive from our Sales team on the licenses.
Add or remove the number of Client-Server, Client, and Server Only licenses according to your requirements. Use the License Calculator to estimate the number of licenses you will need in your next subscription if required.
- 24x7 Support is for 1-Year Reserved plan and Enterprise Edition only.
- You will only be able to enable 24x7 support if your purchase licenses worth $50,000 or more.
If you want to avail 24x7 customer support with the licenses you purchase, then select the Yes choice against 24x7 Support Signup. Select No to disable 24x7 support for your licenses. This change will be reflected in the cost chart.
If you have a discount coupon that you would like to use, add the code in the Coupon box and click on Apply. This change will be reflected in the cost chart above. To request for a discount coupon, please contact Alachisoft Sales team at:
Phone: +1 (214) 764-6933
After you are done modifying next subscription, check the I agree with the subscription cost above. checkbox and click on the Modify Next Subscription button to save these modifications.