Privacy Policy


This privacy policy covers how Alachisoft treats information it collects and receives about its users. Anyone who visits or uses or accesses any of its products shall by so doing be deemed to have agreed to the terms of this Privacy Policy and collection, use and other processing of data as set forth below.
Nothing herein shall in any manner limit, exclude or prejudice, or be construed as a waiver of, any right or freedom that Alachisoft may have under applicable law.

Privacy Policy Scope

This policy covers how Alachisoft treats information about you that it collects and receives, including information related to your use of its products. However, this policy does not apply to the companies that Alachisoft does not own or control, or to people that Alachisoft does not employ or manage. In addition, certain Alachisoft partners may have their own privacy policies and statements.

What do we collect?

We collect two types of data from you when you visit our site, when you send us information or communications, when you download and use our products, and when you register for product downloads, whitepapers, webinars, and other events or services hosted by us.

  1. "Personal Data" means data that allows someone to identify or contact you, including but not limited to your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. This data is collected when you register for product downloads, white papers, webinars or other events or services hosted by us.
  2. "Anonymous Data" means data that is not associated with or linked to your Personal Data; Anonymous Data does not permit the identification of individual persons. This data is generally collected when you are browsing our website.

Why do we collect it?

The information we collect may be helpful to us and can be used for the following purposes:

  1. To improve customer service experience:  respond to your customer service requests and support needs more efficiently.
  2. To improve your website experience:  improve your website performance and experience.
  3. To send periodic emails:  information and updates pertaining to your order, respond to your inquiries or provide educational content such as upcoming events. If at any time you would like to unsubscribe from receiving future emails, there is an unsubscribe link at the bottom of each email.

How do we collect it?

To make our website and products more useful to you, our servers (which may be hosted by a third party service provider) collect Personal Data from you, including browser type, operating system, Internet Protocol (IP) address, domain name, and/or a date/time stamp for your visit.

IP addresses

Alachisoft’s website automatically captures IP addresses. We use IP addresses to analyze trends, administer the site, ensure the security of your interaction with the website, and gather broad demographic information for aggregate use.


We also use Cookies (as defined below) and navigational data like Uniform Resource Locators (URL) to gather information regarding the date and time of your visit and the solutions and information for which you searched and which you viewed. We automatically gather this Personal Data and store it in log files each time you visit our website or access your account on our network.

"Cookies" are small pieces of information that a website sends to your computer’s hard drive while you are viewing a web site. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our website. Persistent Cookies can be removed by following Internet browser help file directions. If you choose to disable Cookies, some areas of may not work properly.

What we do with it?

Alachisoft does not sell or rent your personal information to anyone. We may, however, release personal information when we believe that it is required to comply with the law, or to protect the rights, property, or safety of Alachisoft, our users, or others.


Transmission of information over the internet is not entirely secure. While we are committed to protecting your data privacy, we cannot guarantee the security of your information transmitted to our site. However, once we have received your information, we use a variety of industry-standard security technologies to protect your Personal Data from unauthorized access, use, or disclosure.
One of these technologies is requiring you to enter a password to access your account information. Please do not share your account password with unauthorized personnel.

Links to third party sites

Our site may provide links to other sites, belonging to third parties and we do not accept any responsibility for their content or the privacy policy they have.

Change of Policy

Alachisoft may amend this privacy policy at any time by posting a revised version on The revised version will take effect as of the time it is posted.

Last revised: January 11 2016

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Contact Us


+1 (214) 764-6933 (US)

+44 20 7993 8327 (UK)

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