Alachisoft.com

Frequently Asked Questions

Platform Support and Installation

Evaluation and Licensing

Using StorageEdge


Answers to Frequently Asked Questions

Platform Support and Installation

Question: What are the software and hardware prerequisites for installing and using StorageEdge

Answer:

Software Requirements:

  • Operating System: Any edition of Windows Server
  • Browser: Internet Explorer 6.0 with most recent service packs or later versions
  • Windows Components: You must configure your computer to be a Web Server by enabling IIS and the following:
    • SMTP
    • Common Files
    • WWW

    Note: You should run the IIS worker process in the isolation mode.

  • Add-on: Windows SharePoint Services (WSS) 3.0 SP1 / SP2
  • Command-Line Shell (Optional): PowerShell.
  • Software framework: Microsoft .NET 3.5

Hardware Requirements:

  • Processor: Pentium IV - 2.0 Ghz
  • RAM: 1 GB
  • Hard Disk: NTFS file system formatted partition with minimum of 32 MB free space.
  • Video: 1024 x 786, High Color
  • Network: 100Mbps for connections between computers in a Server Farm.

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Question: What version of SharePoint does StorageEdge require?

Answer: WSS 3.0 or MOSS 2007

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Question: Do I need to install StorageEdge on each server in my farm?

Answer: Only the Web Front End servers

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Question: Can I uninstall StorageEdge anytime?

Answer: Yes you can and if you’re using EBS all of the content will be reverted back to Database.

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Evaluation and Licensing

Question: How is StorageEdge licensed?

Answer: Node based licensing like NCache.

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Question: Why StorageEdge has stopped storing items in cache?

Answer: Your evaluation period may have expired. Get an extension for evaluation by contacting sales@alachisoft.com

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Question: Can I trial StorageEdge first?

Answer: StorageEdge Express edition is free for use on WSS only additionally we also provide 60 day trial for all other editions.

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Using StorageEdge

Question: I am not technical, can I use StorageEdge?

Answer: You do not have to be very technically sound to use StorageEdge it has very easy UI for administration. Though you need to have SharePoint administration knowledge.

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Question: Where does StorageEdge externalize SharePoint content?

Answer: By default File System provider is given which allows you to save the content on file system i.e a network share but you have option to save your data on Cloud if you purchase additional storage providers.

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