In some US states, certain Alachisoft products are subject to sales taxes.
If your company is based in one of those states, you will see Sales Tax in an invoice.
The amount of tax collected depends on many factors, including, but not limited to, the type of service you purchase and the tax location address associated with your account.
If a service is subject to tax in your state, tax will be calculated on the final sale price of each individual service.
For regular accounts, the address associated with your payment method will be used to determine the tax location for applicable taxes. If the account does not have a payment method on record, the account’s contact address will be used as a substitute.
Once your bill is finalized, sales tax to be collected will be displayed as a line item in your PDF invoice.
If a reseller provides the exemption certificate, we won’t collect any tax. It will be the responsibility of the reseller to collect and submit the Sales Tax.